1. Who we are
MARKZIVO is a sole-trader business operated by MD ABDUL AZAD SUMON. It is not a limited company and has no company registration number. All references to “we” or “us” mean MARKZIVO.
2. Services
We provide social media advertising services, which may include campaign management, ad creative production, audience targeting and tracking setup, social media management and performance reporting. The exact scope for each client is confirmed in writing before work begins.
3. Fees and payment
Fees are agreed in advance and invoiced as set out in your quotation. Advertising spend paid to platforms is separate from our fees and is your responsibility unless agreed otherwise. Late payment may result in work being paused.
4. Client responsibilities
You must provide timely access to accounts, assets and approvals; ensure supplied materials do not infringe third-party rights; and ensure the products or services advertised are lawful.
5. Results
Advertising performance depends on factors outside our control, including platform policies, auction competition and market demand. We work to agreed objectives but cannot guarantee specific results, revenue or placement.
6. Intellectual property
You retain ownership of your brand assets. On full payment, you receive a licence to use the ad creative produced for your campaigns. We may reference completed work as a portfolio example unless you ask us not to.
7. Confidentiality
Each party will keep the other’s non-public information confidential and use it only for delivering the services.
8. Term and cancellation
Work runs on a rolling monthly basis unless stated otherwise. Either party may end the arrangement with reasonable written notice. Cancellation is covered further in our Refund & Cancellation Policy.
9. Liability
To the extent permitted by law, our total liability is limited to the fees you paid us in the three months before the claim. We are not liable for indirect or consequential losses, including lost profits or lost advertising spend caused by platform decisions.
10. Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
11. Changes
We may update these terms from time to time. The version published on this page applies to current work.
Contact: markzivo@outlook.com · 07845842946
5 Wandsworth Road · L11 1DR · United Kingdom